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Membership Management

Build loyalty, drive recurring revenue

Create flexible membership programs with custom booking rules, access controls, and automatic billing. Turn casual visitors into loyal members who book more often.

✓ Custom booking rules • ✓ Automatic billing • ✓ Access controls • ✓ Family plans
Membership Dashboard Interface

Membership features that drive retention

Create compelling membership programs that members actually use and love.

Custom Booking Rules

Set how far out members can book—VIPs get 30 days, basic members get 7. Control prime time access and create true membership value.

Access Controls

Control when members have facility access—24/7 for premium, business hours for basic. Integrate with door locks and security systems.

Automatic Billing

Set-and-forget recurring payments with automatic retries, dunning management, and failed payment recovery. Never chase dues again.

Member Perks & Discounts

Automatic discounts and exclusive perks—members get 20% off food, free guest passes, and priority booking for events.

Family & Corporate Plans

Multi-user memberships with shared benefits, separate billing contacts, and usage tracking for each family member or employee.

Member Analytics

Track usage, retention, and lifetime value—see which memberships are profitable and identify at-risk members before they churn.

Example membership tiers

Customize these examples to fit your facility's needs

Basic Member

$49/month
  • Book 7 days in advance
  • 10% discount on food & drinks
  • 1 free guest pass per month
  • Access during business hours
  • Member-only events

VIP Member

$99/month
  • Book 30 days in advance
  • 20% discount on everything
  • 5 free guest passes per month
  • 24/7 facility access
  • Priority event booking
  • Free equipment upgrades
  • Dedicated VIP areas

Family Plan

$149/month
  • Up to 4 family members
  • Book 14 days in advance
  • 15% discount on all purchases
  • 3 guest passes per member
  • Family tournament entry
  • Kids' birthday party discount

Automation that saves time and money

Billing Automation

Automatic monthly/annual billing with smart retry logic for failed payments. Automated dunning sequences recover 40% of failed charges without staff intervention. Members can update payment methods through a self-service portal.

Member Lifecycle Management

Automated welcome sequences for new members, renewal reminders before expiration, and win-back campaigns for lapsed members. Track engagement and trigger interventions before members churn.

Usage-Based Upgrades

Automatically suggest membership upgrades based on usage patterns. Heavy users get VIP upgrade prompts, while light users get retention offers. AI identifies the perfect upgrade timing.

Access Control Integration

Sync membership status with door locks, equipment lockers, and restricted areas. Expired memberships automatically lose access, while upgrades instantly unlock new privileges.

The membership advantage

3.2x
HIGHER LIFETIME VALUE

Members spend significantly more over time compared to pay-per-visit customers, creating predictable revenue streams.

65%
BETTER RETENTION

Flexible membership rules and automatic perks keep members engaged and reduce churn compared to one-size-fits-all programs.

40%
LESS BILLING ADMIN

Automated billing, dunning, and renewal processes eliminate manual payment collection and reduce staff workload.

25%
MORE BOOKINGS

Members with booking advantages use facilities more frequently, leading to higher overall utilization and ancillary sales.

Ready to build member loyalty?

See how flexible membership programs can transform one-time visitors into loyal, recurring customers.